CyberGO LLC
Privacy Policy
Last updated: August 22, 2026
English is the canonical, governing legal text. The summary below is a reading aid and is not a substitute for the full English terms.
In plain language
- We collect the email you use to sign in and the Item Passport content you add.
- We use that information to run the service, process subscriptions, and keep accounts secure.
- We do not sell your personal information.
- Public Item Passports show only what you choose to make public.
- You can review your items after sign-in and contact Support for account help or a deletion request.
- The English Privacy Policy below is the governing version.
Full legal text (English)
ItemPassport AI and ClaimQR are products of CyberGO LLC. This policy describes how we handle information when you use our websites and apps, including itempassport.ai, item-passport.com, and claimqr.ai.
Information we collect
We collect the email address you use to sign in, Item Passport and QR content you create (such as item names, photos, files, warranty and service records), billing information processed by Stripe, and basic technical logs needed to operate the service. We also store your language preference in a first-party cookie and in browser localStorage so the interface can reopen in the same language.
Sign-in uses a one-time login link emailed to the address you provide. Anyone who can open that inbox can access the account.
If you use AI photo tools, the Main Photo and any temporary evidence photos you choose to analyze may be processed to enhance an image or to suggest Item Passport fields. Temporary evidence photos are sent only when you analyze them and are not saved as passport photos. Nothing from photo suggestions is applied until you confirm it.
How we use information
We use this information to create and display your digital item passports, authenticate your account, provide customer support, process subscriptions, and keep the service secure. We do not sell your personal information.
Sharing
We share information with service providers who help us run the product (for example authentication email delivery, database hosting, and payment processing). Public Item Passports may show the details you choose to make public when someone scans your QR code.
Your choices
You can sign in to review or update your Item Passports, change public visibility, or request account help from the Support page. Billing and cancellation are described on the Refund and cancellation page.
In-app account deletion is not currently available. To request deletion of your account or stored Item Passport data, use the Support page.
Contact
CyberGO LLC. Use the Support page on this website. See also Terms of Service.